Knowledgebase

Articles

 Billing and Payment Information

BaseHost supports Visa, MasterCard and AMEX credit card payments for our services. We do not...

 Email Migration

Email migration is a topic that comes up a lot with new clients. BaseHost utilises Office 365 for...

 How can I join the marketplace?

As a supplier of services, we welcome any applications from vendors looking to join and be part...

 How long does it take you to respond to my ticket?

BaseHost prides itself on delivering fantastic customer service experiences in every interaction...

 I don't have Managed Services but I would like you to make a change to my site.

The simple answer to this is, no problem! We obviously have the expertise to make these changes...

 Policy of Suspension of Services

 Services may be suspended due to non-payment. Often a question that comes up if a customer...

 Website Billing

If you've chosen a website build from BaseHost, you have probably taken up the option to be...

 What if I need help managing my site?

As a web hosting customer, we're absolutely committed to providing you a cost-effective, and...

 What is the BaseHost marketplace?

As a provider of services targeting small business customers, BaseHost directly provide a series...

 Wordpress Site Migration

BaseHost specialises in Wordpress building and hosting. Our platform is setup with specialised...