Policy of Suspension of Services

 Services may be suspended due to non-payment. Often a question that comes up if a customer intends to be away or unreachable and their account is unpaid - we recommend if they know they are going away to add credit to their account in advance to ensure continuity of their services. They can make an advance payment of up to $1000 in advance each time with a total balance at any time of $3000 for their account to draw down on if they wish.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Wordpress Site Migration

BaseHost specialises in Wordpress building and hosting. Our platform is setup with specialised...

Email Migration

Email migration is a topic that comes up a lot with new clients. BaseHost utilises Office 365 for...

Billing and Payment Information

BaseHost supports Visa, MasterCard and AMEX credit card payments for our services. We do not...

I don't have Managed Services but I would like you to make a change to my site.

The simple answer to this is, no problem! We obviously have the expertise to make these changes...

How long does it take you to respond to my ticket?

BaseHost prides itself on delivering fantastic customer service experiences in every interaction...