Media is not showing up in the WordPress Media Library

Problem Description

This problem most often occurs when you have manually copied media using FTP or the Plesk File Manager into WordPress's wp-content/uploads folder.

Resolution

When you upload media using the standard WordPress media upload function it does two things:

1. Creates an entry in the WordPress database that holds additional data about the media file, and
2. Uploads the actual media file to the wp-content folder

Those two things work together to make the media library work. If your import fails to import the media files, then the database entries don't get created, so even if you copy the media over, they won't appear in the media library.

That said, the media files *will* still show on pages and posts. They just won't be selectable to insert into pages and posts from that point forward.

The Add From Server plugin will allow you to re-import that media from the wp-content/uploads folder into the Media Library.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Wordpress Site Migration

BaseHost specialises in Wordpress building and hosting. Our platform is setup with specialised...

Email Migration

Email migration is a topic that comes up a lot with new clients. BaseHost utilises Office 365 for...

Billing and Payment Information

BaseHost supports Visa, MasterCard and AMEX credit card payments for our services. We do not...

I don't have Managed Services but I would like you to make a change to my site.

The simple answer to this is, no problem! We obviously have the expertise to make these changes...

How long does it take you to respond to my ticket?

BaseHost prides itself on delivering fantastic customer service experiences in every interaction...